Privacy Policy for Alpha66

Why We Hold Each Type of Data

Contact form submissions are held so that we can respond to your enquiry, provide assistance, and maintain a record of our communication with you. This helps us deliver accurate and timely support. Server logs, including your IP address and browsing activity, are held to monitor site performance, diagnose technical issues, and protect the platform against misuse or security threats.

What We Collect and When

When you fill in a contact form on the site, you provide your name, email address, and any message you choose to send. This information is submitted voluntarily when you ask a question or request support. Our web server also automatically records your IP address, browser type, and the pages you view during each visit. This data is logged for every session, regardless of whether you submit a form.

How Long We Keep Records

Contact form records are retained only as long as necessary to resolve your enquiry and meet our internal policies. Once the purpose is fulfilled, we delete or anonymise the data promptly. Server logs are kept for a limited period, typically a few months, to allow for analysis and security review. After that period, they are permanently deleted from our systems.

Your Rights to Access or Delete

Under Malaysian personal data protection law, you have the right to request a copy of the personal data we hold about you. You may also ask for your data to be corrected or deleted if it is no longer needed. To make such a request, please use the contact page on the site. We will respond within the time frame required by law and take the necessary action without unreasonable delay.

Who We Share Data With

We share data only with analytics and hosting providers who act strictly on our instructions. These partners help us operate the site and understand traffic patterns, and they are bound by confidentiality. Your personal data is never sold to third parties. The platform does not trade or rent your information for marketing purposes, and we take reasonable steps to ensure it stays protected.

Cookies and Your Choice

The site uses cookies to remember your preferences and improve your experience. These small files help the lobby function smoothly and allow us to understand how visitors use the platform. If you turn off cookies in your browser, the site will still work, but some features such as saved language settings may not persist. You may need to select Bahasa or English again each time.

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